Privacy Policy

Effective Date: 1/1/2025

[RecruiterBalm] ("we," "our," or "us") is committed to protecting the privacy and security of our users, including healthcare candidates who interact with our CRM/ATS application. This Privacy Policy explains how we collect, use, and protect personal information provided through our web-based platform and marketing website.

Information We Collect

We may collect personal information from candidates and recruiters, including but not limited to names, contact details (such as phone numbers and email addresses), and employment-related information necessary for recruitment purposes.

How We Use Your Information

We use the collected information to facilitate recruitment processes, communicate with candidates and recruiters, and improve our services. We will never sell or share your personal information with third parties for marketing or promotional purposes.

Mobile Information and Third-Party Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Communication and Consent

Candidates will only receive SMS messages from our system if they have verbally agreed to opt in with a user (recruiter) of our platform. By opting in, candidates agree to receive recruitment-related messages. Candidates may opt out of SMS communications at any time by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message received. Once opted out, they will no longer receive SMS messages unless they opt in again.

SMS Terms and Conditions

By opting in to receive SMS messages from RecruiterBalm, you agree to the following terms:

  • Brand Name:  RecruiterBalm
  • Types of Messages:  You may receive recruitment-related messages, including job opportunities, application updates, and interview notifications.
  • Message Frequency Disclosure:  Message frequency may vary based on your engagement with the platform.
  • Message and Data Rates:  Message and data rates may apply depending on your mobile carrier.
  • Customer Care Contact Information:  For support, text HELP for help or contact us at support@recruiterbalm.com.
  • Op-Out Information:  You can opt out of receiving SMS messages at any time by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, or misuse. Our systems are designed to maintain data integrity and confidentiality.

Your Rights and Choices

Candidates and recruiters may request access to, correction of, or deletion of their personal information at any time. Additionally, both candidates and recruiters have the right to opt out of SMS communications as described above.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us directly at support@recruiterbalm.com.